Supervision in the Hospitality Industry
Walker, John R. , Dr / Miller, Jack E.
A Road Map to Being a Successful Manager in the Foodservice and Lodging Industries
The hospitality industry is founded on the quality of service produced by its employees, and it is the people supervising these employees who hold the keys to the operation's success. By providing fundamental and comprehensive information on the various elements of a supervisor's role, this updated Seventh Edition of Supervision in the Hospitality Industry prov...