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Resolving Conflicts on the Job

Withers, Bill / WISINSKI, Jerry
Resolving Conflicts on the Job
Conflict, misunderstandings, and contrary points of view are all a part of the workplace, and employees who can't effectively deal with these differences may be stunting their career growth. Now, in a newly updated second edition, "Resolving Conflicts on the Job" gives succinct and clear guidelines for dealing with conflict on both interpersonal and organizational levels.

CHF 17.50

The Conflict and Communication Activity Book

Withers, Bill / Lewis, Keami
The Conflict and Communication Activity Book
Every workplace has its share of conflict, and one of training’s universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the ...

CHF 44.50