The Hard and Soft Sides of Change Management: Tools for M...
Zukof, Kathryn
Change isn¿t going anywhere. Learn how to manage it.We live in a wild world of volatility, unpredictability, chaos, and ambiguity, with change seemingly as the only constant. Change can be difficult. It often induces resistance, panic, and fatigue. And, as you may expect or have experienced first-hand, many organizations aren¿t handling change all that well, with many efforts resulting in failure. What you may not realize, however, is that som...