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This Infoline offers you a roadmap for creating an engaged workforce in your company.

Do you feel as though you never get enough time with your family and friends? Are you in a pattern in which you focus on one aspect of your life while neglecting another, only to shift your attention to the neglected area at the expense of other parts of your life? Today many people's work-lives are out of balance for financial reasons as well as the need to define oneself through one's work.

Keeping your training participants on task and in the room with you is a challenge for every trainer. This Infoline is a primer on the use of the most effective techniques -- including icebreakers, questioning, brainstorming, case studies, role playing, demonstrations, simulations, games, and more. The issue will show you how to develop these training techniques and offers advice for their appropriate use in the classroom.

Do you want to make average performance great and significantly improve the behavior and skills of an individual or organization? Then harness the power of coaching. This issue will show you how to drive performance development by making it a fundamental part of your organization's culture. A five-step method ensures your efforts move in the right direction and produce results. Included are sidebars mapping coaching events, assessing the learn...

Giving feedback, especially negative feedback, is one of the most difficult duties of a manager or supervisor. This Infoline describes the process of giving and receiving feedback and shows you how to improve your feedback skills. The issue offers a feedback effectiveness self-assessment, a feedback readiness assessment, and an 8-step process for developing and enhancing your feedback delivery skills.

Do you need to know or pass along the most basic elements of training practice NOW? This is the Infoline for you. The issue explores essential knowledge areas including: the basics of adult learning theory, how to recognize and use various training styles and methods, and how present and facilitate effectively. In addition, you will find useful sidebars on identifying key trainer competencies, the basics of instructional design, and helpful ti...

As training professionals strive to highlight the value of learning to the bottom line, a trainer's project management skills become more important. If training doesn't increase sales, improve productivity, increase customer satisfaction, reduce expenses, or have some similar positive effect, the training has failed. The Info line focuses on the project management process to achieve a positive outcome.

Learning doesn't just happen because information is poured into people's ears, especially not when the learners are adults. So there are a lot of things to think about and do to train effectively. This Infoline helps the trainer get through the process in a way that is manageable and easy to follow.

This issue explores the art and science of interviewing, with a focus on how to use and apply various interview formats.

An effective employee orientation program is the key to more productive employees and reduced turnover. Yet, many companies neglect or ignore this important aspect of organizational responsibility. This Info-line is designed to show you how to set up and take advantage of online orientation programs to enhance, build, or repair a new employee orientation program. Key points covered in the issue include:

This Infoline will provide an overview of how to identify and plan hard skills training solutions. What's more, this Infoline will help you: identify and leverage the expertise of important technical stakeholder groups, execute a standard instructional design life cycle, avoid common challenges inherent to hard skills training.

This Info-line will give you the tools to better manage organizational learning in a world moving toward e-learning and other just-in-time strategies. It will help you build a strategic plan based on the needs of your learners and provide classroom-training alternatives that will give you flexibility in terms of your resource allocation. Moreover, you will explore how to determine which classroom training alternatives are best for your organiz...

This issue adapts the analysis, design, development, implementation, and evaluation (ADDIE) template to marketing. It explains the six steps trainers need to successfully market their programs: conduct a needs and situation analysis, prepare a marketing strategy plan, design promotional material, produce the material, distribute material, and evaluate the effectiveness of the marketing.

Managers are crucial to the success of organizations because they make executive-level strategies happen. Despite the importance of management and management development, they often receive less attention than leadership development, leaving managers alone and lacking skills in management techniques. To avoid the excesses of the micromanager whose employees feel second-guessed all the time and the passive, acquiescent manager whose employees s...

Listening may be one of the most under-rated skills in the world of business. Most people assume they already know how to listen because the mechanics seem so simple: One individual speaks, and another individual hears and responds. But listening is far more complex than simply hearing. It involves hearing, seeing, comprehending, and interpreting communication. Effective listening requires applying good listening skills. To help you achieve gr...

Want to build a powerful implementation and marketing strategy for your e-learning program? This title shows you how to think like a marketing and change management professional by generating awareness for your e-learning brand, position well designed e-learning for maximum effect, and develop and implement an effective communication plan to get buy-in for your program.