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NASA, Pixar, and BMW all use the Process Communication Model as a way of training leaders to connect effortlessly with anyone. This book simplifies the complex model to make it easy for anyone to use.Assessments like MBTI, DiSC, and StrengthsFinder are popular tools for understanding personality. Unfortunately, the results often isolate people in neat boxes rather than build bridges across their differences. In contrast, the Process Communicat...

This practical, accessible, nonjudgmental handbook is the first to help individuals and organizations recognize and prevent microaggressions so that all employees can feel a sense of belonging in their workplace.Our workplaces and society are growing more diverse, but are we supporting inclusive cultures? While overt racism, sexism, ableism, and other forms of discrimination are relatively easy to spot, we cannot neglect the subtler everyday a...

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The third edition continues to refine and offer the 26 practical tips that helped managers around the globe learn or relearn the essentials of keeping their talented employees motivated and committed. More than ever, we predict managers who are already stretched and overwhelmed will welcome the direct advice offered in this easy to access format. Talent will again be at a premium, competition will be fierce and every manager will want to keep ...

This book presents a new approach to risk management that enables executives to think systematically and strategically about future risks and deal proactively with threats to their competitive advantages in an ever more volatile, uncertain, complex, and ambiguous world.Organizations typically manage risks through traditional tools such as insurance and risk mitigation, some employ enterprise risk management, which looks at risk holistically th...

This book is a comprehensive and practical guide to the core skills, activities, and behaviors that are required of product managers in modern technology companies.Product management is one of the fastest growing and most sought-after roles by job seekers and companies alike. The availability of trained and experienced talent can barely keep up with the accelerating demand for new and improved technology products. People from nontechnical and ...

Hartmann delivers a full-throated indictment of the U.S. Supreme Court in this punchy polemic." --Publishers WeeklyThom Hartmann, the most popular progressive radio host in America and a New York Times bestselling author, lays out a sweeping and largely unknown history of the Supreme Court of the United States, from Alexander Hamilton's arguments against judicial review to modern-day debates, with key examples of cases where the Supreme Court ...

The ultimate guide to naming your product or business has been updated throughout with twice as many resources as before, new stories (of both hits and flops), and an entirely new chapter on the power of names in the workplace. Too many new companies and products have names that look like the results of a drunken Scrabble game (Xobni, Svbtle, Doostang). In this entertaining and engaging book, ace-naming consultant Alexandra Watkins explains ho...

World-record endurance athlete and professional leadership coach Jason Caldwell draws on his amazing experiences to show how anyone can build and lead teams that accomplish incredible things.Thirty-five days, 14 hours, and 3 minutes. That's how long it took Jason Caldwell and the crew of the American Spirit to row 3, 000 miles across the Atlantic Ocean during the 2016 Talisker Whiskey Atlantic Challenge--or, as it's known to those who attempt ...

All humans have bias, and as a result, so do the institutions we build. Internationally sought after diversity consultant Tiffany Jana offers concrete ways for anyone to work against institutional bias no matter what their position is in an organization.While it is easy to identify intentionally built systems of oppression like Jim Crow or the paralysis caused by the glass ceiling for women in the workplace, confronting systems that perpetuate...

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Just as the Wright Brothers combined science and practice to finally achieve the dream of flight, Ryan and Robert Quinn combine research and experience to demonstrate how we can elevate ourselves and the situations and people around us to greater heights of integrity, openness, and achievement to achieve the psychological equivalent of aerodynamic lift. Solidly based in social science literature with a special focus on recent advances in the s...

What really matters? How should we grapple with the many political, economic, medical, and spiritual crises we seem to encounter on a daily basis? What can we count on when everything around us seems so ephemeral? Coach, leadership legend and vitality expert Richard Leider argues that purpose is the answer to all of these questions. When all else seems unknowable or fleeting, purpose give us the will to live. In the end, it's all we can contro...

Top Cornell law professor Lynn Stout and her coauthors Tamara Belinfanti and Sergio Gramitto offer a visionary but practical proposal to provide a guaranteed minimum income--it not only avoids creating a new government program or increasing taxes, but also gives the entire citizenry more influence in the economy.Corporations have a huge influence on the life of every citizen--this book offers a visionary but practical plan to give every citize...

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This is a must-read for bosses and subordinates alike, as it exposes our flaws but teaches us how we can work together to achieve our common goals."--Ellen Coulter, President, The Advantage Software CompanyWhat do you do when the biggest threat to your project is your boss? It's not that your boss is out to get you. In fact, bosses generally mean well. But clueless leadership from a well-intentioned boss can sometimes cause more damage than a ...

Without a deep understanding of your company's culture, any change effort you undertake will fail. Bestselling author Jon Katzenbach and his coauthors identify the four most critical cultural elements leaders need to focus on.In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them reported that a change effort at their organization had resulted i...

We are living in a time when dishonesty and duplicity are common in our public institutions, our workplaces, and even in our personal relationships. But by recognizing and resisting the small, seemingly inconsequential ways we make moral compromises in our own lives, we can repair the tear in our social and moral fabric.The Law of Small Things begins with an IQ (Integrity Quotient) test designed to reveal the casual way we regard our promises ...

A vivid depiction and real-world example of the personal and institutional impact of the Arbinger Institute's transformative ideas within nursing homes that led White to discover a new way of "seeing" people and undergo her own personal transformation.