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Formal feedback experiences and career transitions both involve acquiring new skills and honing current ones. Critical to this is measuring progress. This guidebook provides a proven technique on how to get and use the feedback that will help. Tips on how to evaluate the feedback and what to do if the decision is made not to use it are also provided.

The success of your daily interactions with others, whether during formal meetings or encounters at the water cooler, can make or break your success in the workplace. Having interpersonal skills will allow you to motivate, inspire, and successfully lead others, as well as further your own career development. This guidebook will show you how, through self-awareness and strategic implementation of behaviors, you can utilize interpersonal savvy t...

Why aren't suck-ups seen for what they really are? Why do organizations reward the most vocal or most visible even if they aren't the most qualified? These are critically important questions. Beyond bruised egos and a free-floating sense of unfairness lies a larger organizational problem: when the wrong people get noticed and rewarded, organizations suffer. Projects fail, goals are not met, employee morale and motivation disintegrate, and cyni...

La résistance au changement fait partie de la nature humaine. Particulièrement lorsque ce changement s'accompagne d'une épreuve, d'une déception ou d'un rejet. Cependant, en améliorant leur résilience, les dirigeants peuvent non seulement survivre au changement, mais aussi apprendre, grandir, et se développer. Il porte sur neuf composantes du développement qui, ensemble, créent de la résilience, améliorent votre capacité à gérer l'inconnu et à...

The ongoing state of many organizations is one of change. People who experience major change tend to exhibit one of four patterns of response: entrenched, overwhelmed, poser, or learner. As a leader, you need to understand the patterns of response that people express and to customize intervention strategies to help them make the transition. People can pass through a given response stage and move to one that is more effective-especially if you ...

Dans le monde actuel des affaires, la complexité et le rythme des changements peuvent être décourageants. On reconnaît l'adaptabilité comme un atout essentiel à l'efficacité des dirigeants dans cet environnement.Malgré cela, les dirigeants savent rarement ce qu'ils peuvent faire pour améliorer leur capacité d'adaptation et encourager les autres à s'adapter. Ce guide permet de mieux comprendre l'adaptabilité et la flexibilité mentale, émotionne...

In today's organizations, leaders are neither able nor expected to do everything themselves. The consequences of trying to do so can be dire. That's why the ability to delegate effectively- to assign new projects and responsibilities to individuals or a team and providing the authority, resources, directions, and support needed to achieve the expected results-is an essential leadership skill.This guidebook outlines the benefits of effective de...

L'exercice de l'influence constitue un élément essentiel du leadership. Le poste que vous occupez dans l'organisation et le pouvoir que vous en tirez ne suffisent pas toujours pour motiver les gens à faire ce que vous leur demandez. Vous pouvez négocier avec eux ou les convaincre de changer leur comportement à court terme, mais pour créer un changement à long terme, vous avez besoin de les influencer par la négociation, la persuasion et d'autr...

Leaders need to be forceful--to assert themselves and their capabilities and to push others to perform. Leaders also need to be enabling--to tap into and bring out the capabilities of others. The problem is that many executives see forceful leadership and enabling leadership as mutually exclusive, or strongly prefer one or the other, and therefore lack the versatility to be truly effective. This publication explains how executives can overcome...

Performance reviews vary from one organization to the next. This guidebook will help you understand how to use feedback in whatever performance review context you find yourself. It explains three feedback principles and four different types of feedback. It will help you understand when to use the different types of feedback and how to frame a complete feedback message, making it more likely that your feedback will be well received. The rest is...

Today's turbulent business environment requires strategic leadership that is systemic, focused on the future, and oriented toward change. Leaders who can foster greater strategic clarity, make stronger connections between strategy and tactics, and broaden their own and others' perspectives will contribute to the enduring success of their organizations. This collection of sixteen pieces explores the important and fascinating topic of strategic ...

The context of leadership has changed. Traditionally, leaders worked in organizations in which people largely shared a common culture and set of values. Today, leaders must bring together groups of people with very different histories, perspectives, values, and cultures. The people you lead are likely to be different from you and from each other in significant ways. Leaders today need an awareness of social identity, their own and that of others.

The context of leadership has changed. Traditionally, leaders worked in organizations in which people largely shared a common culture and set of values. Today, leaders must bring together groups of people with very different histories, perspectives, values, and cultures. The people you lead are likely to be different from you and from each other in significant ways. Leaders today need an awareness of social identity, their own and that of others.

There are many things that politics is not. Politics is not good or bad, it's neutral and natural. Politics is not a zero-sum game, politically savvy individuals can use their influence in an effective, authentic manner so that all parties involved get something positive out of the experience. Politics is not about being false, instead, political savvy is about using your skills, behaviors, and qualities to be effective, and sincerity is vital...

It is sometimes hard to accept change - particularly when it is delivered as a hardship, disappointment, or rejection. But by developing resiliency managers can not only accept change, but learn, grow, and thrive in it. This guidebook defines resiliency, explains why it's important, and describes how you can develop your own store of resiliency. It focuses on nine developmental components that, taken together, create a sense of resiliency and ...

In today's business world, the complexity and pace of change can be daunting. Adaptability is a necessary skill for leaders to develop in order to respond effectively to this change. This guidebook contributes to a greater understanding of adaptability and the cognitive, emotional, and dispositional flexibility it requires. Leaders will learn how to develop their own adaptability and to foster it in others, thereby becoming more effective for ...

The ongoing state of many organizations is one of change. People who experience major change tend to exhibit one of four patterns of response: entrenched, overwhelmed, poser, or learner. The people in each group need different kinds of help in order to make the transition. This guidebook will help you understand how people, including yourself, are responding to change and what you can do to help them move forward

The context of leadership has changed. Traditionally, leaders worked in organizations in which people largely shared a common culture and set of values. Today, leaders must bring together groups of people with very different histories, perspectives, values, and cultures. The people you lead are likely to be different from you and from each other in significant ways. Leaders today need an awareness of social identity, their own and that of others.

The context of leadership has changed. Traditionally, leaders worked in organizations in which people largely shared a common culture and set of values. Today, leaders must bring together groups of people with very different histories, perspectives, values, and cultures. The people you lead are likely to be different from you and from each other in significant ways. Leaders today need an awareness of social identity, their own and that of others.

The ongoing state of many contemporary organizations is one of change. The pace and complexity of change contribute to intense emotions that play out both inside and outside organizations. The leader's challenge in dealing with change is to recognize and understand the patterns of response that people express as they learn their way through transition and to customize intervention strategies that help individuals move forward in the changing e...