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Introduction to Healthcare Quality Management, Second Edition, explains the basic principles and techniques of quality management in healthcare. This second edition features a new chapter devoted exclusively to the use of high-reliability concepts that help organizations achieve safety, quality, and efficiency goals. By using this easy-to-read book, complete with helpful charts and diagrams, your students will examine a range of topics, from m...

This book examines the real-world tools and techniques necessary for improving systems that affect patient care outcomes. The author explains how to explore and modify interconnected systems to make lasting changes that benefit the entire organization"--

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SHARE IMPORTANT TREND INFORMATION WITH YOUR BOARD AND STAFF! PACKS OF 15 COPIES ARE AVAILABLE AT A 40% DISCOUNT OFF THE SINGLE-COPY PRICE. Purchase your 15-pack today! This highly respected annual guide to healthcare trends will help organizations plan for the future. In Futurescan 2016-2021, a panel of industry thought leaders addresses eight key issues regarding healthcare change and transformation. The expert insight in these pages is suppo...

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This book offers an introductory overview of the American healthcare system by exploring its many organizations, populations, professions, finance structures, and delivery models, as well as their impact. The authors delve into the many conflicting issues related to cost, access, and quality"--

Instructor Resources: Test bank, PowerPoint slides, answers to the in-book questions, and a PDF of the American College of Healthcare Executives / NPSF Lucian Leape Institute guide Leading a Culture of Safety: A Blueprint for Success. The ongoing shift to value-based healthcare has driven change in the practices and approaches providers use to evaluate their performance and improve their organizations' clinical, safety, and patient satisfactio...

Revision of: Fundamentals of healthcare finance / Louis C. Gapenski. c2013. 2nd ed.

Instructor Resources: Test bank, PowerPoint slides for each chapter, and suggested answers to discussion questions. Management problems are complex and rarely fixed with a single, universal solution. Particularly in healthcare organizations, management is fluid, and the "right" approach depends on a variety of ever-changing factors. Management of Healthcare Organizations: An Introduction provides an integrated, practical approach to management...

Instructor Resources: Test Bank, Instructor's Manual>Fundamentals of Human Resources in Healthcare takes a back-to-basics approach to workforce management. It sets forth fundamental concepts that will help healthcare managers succeed at the most important and challenging part of their job: managing people. Unlike books that peddle the latest oversimplified solution or quick-fix cure-all for workforce challenges, this book presents proven best ...

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Instructor Resources: Instructor Manual and test bank.Consolidations and mergers have dramatically changed the face of the medical practice. From governance issues to information technology, today's practice managers face a host of new complexities and competing priorities that demand more robust skills and knowledge than ever before.Fundamentals of Medical Practice Management uniquely addresses the educational needs of the modern practice man...

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Revision of: Essential techniques for healthcare managers / Leigh W. Cellucci and Carla Wiggins. 2010.

Instructor Resources: Test bank, PowerPoint slides for each chapter, and answer guides for the book's discussion questions. Healthcare needs in the United States are challenging and continuously evolving. As a result, healthcare is a constant priority for leaders at the federal, state, and local levels. Healthcare leaders who have a strong understanding of the basics of health policy are optimally positioned to improve health and healthcare in...

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Experienced healthcare marketers know that the traditional four Ps of business marketing--product, price, placement, and promotion--don't always translate into the world of healthcare marketing. In this practical guide, the authors address the importance of a different set of Ps--physicians, patients, payers, public, and the presence of politics--for building a solid foundation in healthcare marketing. The book focuses on the unique needs of m...

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