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The Power of Benchmarking provides companies large and small across all business sectors with the tools to measure their processes, strategies, technologies, and cultures within the company itself and among competitors. A plethora of specific techniques are described and exemplified for real time application by company benchmarking team members. The Power of Benchmarking has been hailed by reviewers as "the best book on benchmarking on the mar...

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Paul and Michele are on the verge of their third date--and quite possibly their first love-making experience together as a couple. Of course they can play it by ear and see if they like the tune. Or, as Paul wants, they can meet for coffee to talk about what lies immediately ahead and in bed, even at the risk of embarrassment, sweaty palms, and nervous laughter. This novella is unlike anything you have read. It is not a scientific study of rom...

Publisher's Note: The name Jay Curtis is familiar, even legendary, in the television and film industry. Known as 'the Creative Lifeguard, ' Jay has won many awards for his work in television, including a 2004 Writer's Guild of America Award. At CBS, he helped launch such blockbuster hits as Everybody Loves Raymond, Survivor, Two and a Half Men, CSI:, NCIS, and The King of Queens. At the same time, Jay was privately pursuing his personal passio...

From Prof. Spencer Benson, Centre for Teaching and Learning Enhancement, University of Macau: "Service, according to Po Chung, is 'any activity that involves the energy and relationship created by two or more people in order to get something done.' With the demand to educate greater numbers of students, there has been a tendency towards a manufacturing model of education. Students go through an educational factory that's been maximized for pro...

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A central, highly readable exposition of 25 principles that undergird the emerging field of Service Leadership. Written by one the early and most influential voices on Service Leadership, Po Chung, as assisted by co-author Art Bell, this book sets forth for students, laymen, and practicing managers the core philosophies and best practices that make Service Leadership a major contributor to the success of any organization or individual.

JOURNEYS BEYOND transcribes extended, intimate interviews with men and women from around the world who have sought (and found) spiritual peace and purpose for life in Eastern meditative and spiritual practices. In their own words, they tell how they discovered these practices, overcame initial obstacles, and reaped unexpected spiritual rewards.

The mentor workbook for 11th grade helps students eliminate the learning loss during school breaks and prepares them for high school through exercises in vocabulary, passion mapping, writing workshops, college exploration, financial aid, resume writing and more.