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6th edition. Offers a comprehensive and contemporary introduction for students taking a module in services marketing. Fully updated and revised throughout, it reflects the latest technological developments and their impact.

2nd edition. Takes a straightforward and student-centred approach from a business perspective.

Sail your very first day on the waterLearn to Sail Today offers a uniquely fun and quick method for beginners to learn exactly what they need to enter the fun and rewarding world of sailing. Written specifically to engage and reassure the uninitiated, this sailing primer covers the essentials step by step without overwhelming you with intimidating diagrams and long lists of sailboat parts.This simple, intuitive guide uses dozens of informative...

Secure Your Wireless Networks the Hacking Exposed WayDefend against the latest pervasive and devastating wireless attacks using the tactical security information contained in this comprehensive volume. Hacking Exposed Wireless reveals how hackers zero in on susceptible networks and peripherals, gain access, and execute debilitating attacks. Find out how to plug security holes in Wi-Fi/802.11 and Bluetooth systems and devices. You'll also learn...

Analyze your company's vulnerability to hacks with expert guidance from "Gray Hat Hacking: The Ethical Hacker's Handbook. Discover advanced security tools and techniques such as fuzzing, reverse engineering, and binary scanning. Test systems using both passive and active vulnerability analysis. Learn to benefit from your role as a gray hat. Review ethical and legal issues and case studies. This unique resource provides leading-edge technical i...