Small Business Magic: Survive and Succeed in Any Economy
Dewsnap, Don
Small Business Magic introduces small business owners and managers to the single most powerful element of success: quality. Working from basic truths, and building on inarguable logic, Small Business Magic explains the three Major Principles of Quality and the four Applied Principles of Quality. Twelve Quality Actions follow, which can be applied individually or in combination. The hallmarks of Small Business Magic are clarity of explanations ...