The Telephone Answering Service Industry
DeHaan, Peter Lyle WARNING: this book is a master's thesis (1998) and contains academic research. It's made available primarily to aid others who are conducting their own industry research. If this is what you seek, here's an overview:
The telephone answering service industry is facing uncertainty due to misconceptions, rising costs, and company closures. This book presents extensive research on the industry, including a SWOT analysis and input from industry ...