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Styles of conflict management vary across cultures. This unique volume uses cases drawn from the Asian and Pacific Island area to illustrate culture's role in conflict mediation. The contributors focus in particular on how conflict within and between cultures can be successfully mediated on the micro-level (businesses and individuals) and how this success can be applied on the macro-level (government and organizations). The cases examined in ...

Building Smart Teams is an essential guide to creating a smart team fast. Based on research results from close to 2000 individuals organized in more than 250 teams, Building Smart Teams identifies the three critical skill sets that teams need and shows how to transfer these skills to a group. The authors' research and experience shows that, by concentrating on these three critical skills sets, a group is almost certain to quickly become a high...

The ethical and legal scandals at Enron, WorldCom, Tyco and many other businesses in the United States, Europe and Asia have shaken people's confidence in business. Corporate Integrity and Accountability seeks to address questions of corporate integrity as they arise for financial reporting, executive compensation, globalization, and business ethics itself. In so doing it asks the following questions: - What is the current meaning of corporate...

Distilling the vast literature on this frequently studied variable in organizational behaviour research, Paul E Spector provides the student and professional with a pithy overview of the application, assessment, causes and consequences of job satisfaction. In addition to discussing the nature of and techniques for assessing job satisfaction, the author summarizes the findings concerning how people feel towards work, including: cultural and gen...

Presented in an engaging and stimulating manner, Case Study Analysis in the Classroom: Becoming a Reflective Teacher provides beginning teachers a variety of typical classroom problems to analyze and solve. Solving the case study problems helps new teachers develop the knowledge bases they need to solve real problems in their own classrooms. More than a book of cases, it is an important starting point for students learning about case study res...

The reason for my enthusiasm for this book is that Doreen Massey manages to describe a certain way of perceiving movement in space which I have been - and still am - working with on different levels in my work: i.e. the idea that space is not something static and neutral, a frozen entity, but is something intertwined with time and thus ever changing - also when we are not occupying it. Doreen's descriptions of her journey through England for e...

Doing Your Undergraduate Project is a practical step-by-step guide to managing and developing a successful undergraduate project. The book covers all aspects of project management, explaining in a clear and structured way how to undertake a project and helping readers to identify and acquire the necessary skills to plan and carry out the research and writing. This practical and concise book provides: Advice for preparing a project and choosi...

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An accessible and different guide for students and practitioners alike... I'm sure that it will become a standard reference text for sports management" - Peter Taylor, Sport Industry Research Centre, Sheffield Hallam University "A must have introductory reference guide for graduate and undergraduate sport management students" - Paul M. Pedersen, Indiana University "Provides students, practitioners and researchers in the field of sport man...

Conversation analysis has contributed enormously to the understanding of social life, social structure, the meaning ascribed by individuals to interaction, and the rules and structures of conversation. George Psathas' succinct introduction outlines its procedures and its major accomplishments, with discussions on verbal sequence, institutional constraints on interaction and the deep structure of talk.

Qualitative Market Research follows through a complete research project from the perspective of both user and practitioner. In this respect, it can be used as both a continuous teaching text and training manual, or individual sections may be consulted to enhance knowledge of `best practices' and improve productivity in any specific research application. Section one begins with an overview of the history and philosophy behind the practice of qu...

ии Awarded the Annual Award for Distinguished Scholarly Book in Applied Communication, by the National Communication Association, USAии `This gripping narrative not only documents the history of humankind's interaction with a clever virus, it brings to the forefront the much and understated and underused role of communication in HIV and AIDS prevention, care and treatment. Singhal and Rogers remind us that our global environment is shaped b...

It is scarcely possible to imagine a truly educated person who cannot read well. Yet it is not clear how or even if courses in literature actually work. How can teachers of English help students in their developmental journey toward becoming skillful readers and educated persons? This is the complex question that Chambers and Gregory address in Teaching and Learning English Literature. The authors consider practical matters such as course des...

Choosing a research method can be bewildering. How can you be sure which methodology is appropriate, or whether your chosen combination of methods is consistent with the theoretical perspective you want to take? This book links methodology and theory with great clarity and precision, showing students and researchers how to navigate the maze of conflicting terminology. The major epistemological stances and theoretical perspectives that colour a...

The extensively revised edition of the bestselling Focus Groups as Qualitative Research continues to provide an excellent guide for researchers across the disciplines. Reflecting the many changes that have occurred in the study of focus groups in recent years, the book begins with an updated introduction offering a discussion of current social science approaches to focus groups. Expanded coverage on the comparison of focus groups to individua...

Providing a detailed discussion of the practice of doing critical research in organizations, utilizing both qualitative research processes and critical theories of organizations, this textbook will be essential for all those involved in interpreting and researching contemporary institutions and organizations. This volume gives an authoritative and insightful framework for navigating critical theories and methods across the social sciences, but...

The Internet is a medium with great consequences for social and economic life. This book is written to help people discern in what ways it has commanded the public imagination, and the methodological issues that arise when one tries to study and understand the social processes occurring within it. The contributors offer original responses in the search for, and critique of, methods with which to study the Internet and the social, political, ec...

Ideal for students, researchers, marketers, planners, and policymakers who design and manage public and private agencies, conduct research studies, and prepare strategic plans and grant proposals, this new edition includes: - Nearly a hundred online examples and references from the social, behavioural, and health sciences - A revised and updated list of online articles databases - Case studies in the use of major online databases (e.g., the ...