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The Praxis Framework integrates project, programme and portfolio management into one single guide. It provides a comprehensive approach for effective project, programme and portfolio management within a single framework, removing the duplication and repetition of studying three separate approaches. Praxis best practice is divided into four parts, providing guidance on: Part 1: Knowledge -- contextual and management functions Part 2: Method-- p...

This new title is essential reading for anyone wishing to understand how IT change management can be implemented and put into practice within the workplace. It bridges the gap between best practice training and the realities faced in real world implementation. The roles of people involved, the challenges they will face and how to overcome those challenges are discussed in detail. This practical guidance focuses on business value and outcomes a...

Co-creating Value in Organizations with ITIL 4 expands on the principle of value co-creation described in ITIL 4. Based on the author's personal experience across different business sectors, he presents valuable insight and practical guidance on how to balance ITIL with real world situations. It is an essential read for every executive who is concerned about the long-term viability and value of their organization. Key topics include: - Why ITI...

To support certification in DTMethod, the Inprogress Design Lab provides a comprehensive guide for organizations and individuals to enhance their design and user journey. Design is part of every project, product, or solution. It determines how a consumer or business interacts with products and provides insight to how organizations are perceived. Design thinking is an approach to designing new products, processes and services (solutions). Solut...

Critical situations such as cyberattacks and PR nightmares may not only damage your stock price, brand and reputation, they may even threaten your survival if not appropriately handled. They are happening more frequently for a growing number of organizations. In our digital enterprise age, the business is IT and IT is the business. Organizations can no longer handle major IT incidents in isolated business and IT silos. Everyone needs to be on ...

This is the second volume in the Create, Protect, and Deliver Digital Business Value series. It provides practitioners with detailed guidance on creating a NIST Cybersecurity Framework risk management program using NIST Special Publication 800-53, the DVMS Institute's CPD Model, and existing digital business systems. The outcome is a cyber risk management program and culture fit for use, auditable for purpose, and aligned with global cybersecu...

The purpose of this guide is to provide the knowledge and understanding necessary to design, implement, and operate effective and efficient governance arrangements for an organisation's portfolio of projects and programmes. It is a practitioner's guide and so takes a practical approach. The guide is principles-based thereby allowing organisations and practitioners the flexibility necessary to address their specific circumstances. The principle...

Fundamentals of Adopting the NIST Cybersecurity Framework takes cybersecurity and business professionals on a journey into the world where the ever-changing threat landscape intersects with digital business risk. The DVMS Institute CPD Model represents a scalable digital value management system (DVMS(TM)) that leverages the NIST Cybersecurity Framework, existing business systems, and other organizational capabilities to create an adaptive, cyb...

The Telehealth Service Implement Model (TSIM) is a structured framework for the development, implementation, and long-term sustainability of telehealth services. TSIM has evolved from the extensive telehealth experience and expertise of the Medical University of South Carolina (MUSC), one of only two HRSA-designated National Telehealth Centers of Excellence in the US. The comprehensive model developed by MUSC provides a six-phase approach, a c...

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PRINCE2 (Projects in Controlled Environments) is a structured method for effective project management. This publication is a guide for those intending to take the UKAS/APM Group PRINCE2 Foundation and Practitioner examinations, and also provides advice for those taking the APM Group Practitioner Re-Registration examination. It contains examples of multiple choice questions and specimen answers to questions about typical project management situ...

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ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience, value streams and digital transformation, as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations ne...

ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience, value streams and digital transformation, as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations ne...

PRINCE2 is firmly established as the world's most practiced method for project management and is globally recognized for delivering successful projects. The updated 2017 guidance, its first since 2009, places a strong emphasis on the scalability and flexibility of the method and on how best to tailor it to the complexity and specific requirements of a project. The best practice represented by the PRINCE2 method is supported by a scheme that of...

This is the most practical, comprehensive, and authoritative guide to software and IT asset management on the market. Many industry experts contributed to this major revision of the original ITIL SAM Guide (Software Asset Management, 2003) to reflect the changing world of processes, technology (e.g. cloud, BYOD, and tools), standards, and much more. It is essential reading for anybody involved in the acquisition, development, operation, manage...

This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and ...

This publication offers updated guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.