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Customer Relationship Management

Sharma, Sarika / P Goyal, D.
Customer Relationship Management
Technological improvements are responsible for majority of innovations in banking over past few decades. It started with introduction of personal computers and came a long way with computerized banking, Internet banking, ATMs, and CRM as the latest buzz. Customer Relationship Management Systems are adopted by the banks in order to achieve the success in the business and also business strategies can be formulated based on the predictions given ...

CHF 102.00

Delivery and Conformity under CISG and English Law

Mahasneh, Nisreen
Delivery and Conformity under CISG and English Law
This Book tackles the obligations of a seller under both the Vienna Convention for the International Sale of Goods and English Law as to Delivery and Conformity of the goods. It makes a useful comparison between the approaches of both legal schools as to the issue of conformity and delivery of goods. It represents a text for the approach adopted under the convention as an international legal model. It further calls for some suggestions and fin...

CHF 102.00

How paintings come alive through landscapes

Avramovici, Cristina
How paintings come alive through landscapes
An exploration of the world of art and landscape. In the following two parts, the research and the design process I tried to presents my experience in land scape architecture in relation with art, and manly paintings.The relation between the two is underlined and the idea that landscape can be beautified by not only through the color and texture of the vegeta tion, but by intricate painting compositions, is the goal of this project. The first ...

CHF 64.00

Developing Protocols for Disaster Victim Identification

Taylor, Jane
Developing Protocols for Disaster Victim Identification
Identification of the victims of a mass fatality incident is considered a basic human right. Forensic odontology frequently makes a significant contribution to the identification process following major disasters, and is considered a primary identifier in the Interpol Disaster Victim Identification (DVI) Guidelines. Many authors have indicated that to achieve identification with dignity and respect requires practical guidelines and standard op...

CHF 102.00

CHILDREN¿S PERCEPTIONS OF ¿SCREEN¿ VIOLENCE

Kader, Kashiefa
CHILDREN¿S PERCEPTIONS OF ¿SCREEN¿ VIOLENCE
The emergence of information and communication technologies (ICT), as a primary agent of socialisation, has raised concerns for child practitioners and researchers alike. This influential medium carries messages and images that have both positive and negative effects and are used in relative isolation from adult influences. A particular source of consternation is recent findings which suggest that violent 'screen'' content is adversely impacti...

CHF 64.00

Language Education and Policy in Fiji

Boufoy-Bastick, Beatrice
Language Education and Policy in Fiji
This two-volume work is a much expanded and up-dated study based on the author''s original doctoral research of socio-cultural influences on language teaching in Fiji. The dissertation was nominated for the American Educational Research Association (AERA) ''Outstanding Dissertation of the Year'' for its rigorous qualitative research methodology and use of flexible anthropological processes to investigate education in multicultural contexts. Th...

CHF 102.00

"SUS", the latest Unified Script

Sarma, Bijon B. / Mira Rani Sarma Parai
"SUS", the latest Unified Script
Shorttitle "SUS" (Sarma''s Unified Script), invented in November 2009 is the latest Unified Script. Unified Script is the dream script of the experts, through which they believe, inventors in which the specially designed scripts can substitute the alphabet of any language in chronological order. The scripts are written by using minimum number of strokes (mostly 4), these are 'self-generating'' (such that children themselves can recreate those ...

CHF 64.00

A Framework for Distributed Learning Objects Repository

Mbogo, Tarcisio / Omwenga, Elijah / Waiganjo, Peter
A Framework for Distributed Learning Objects Repository
This book presents a framework for distributed learning objects repository that suite learning institutions in developing economies. It is an abstract model of handling decentralized or distributed learning contents in environments short of steady or sufficient Internet connectivity such as those in developing countries mainly in African countries. The model may be adopted in developing a repository that store, provide access, and distribute l...

CHF 64.00

Evaluation of Participatory Irrigation by Balanced Scorecard

Lin, Doudou
Evaluation of Participatory Irrigation by Balanced Scorecard
Performance measurement plays an important role in managerial control. However, until recently, most of the assessment practices in irrigation scheme have been focused on one-aspect evaluation, mainly field measurement. There is still lack of a comprehensive evaluation framework. Supply Chain Management and its evaluation system have been adopted by many industrial organizations to control the effectiveness and efficiency of product manufactur...

CHF 77.00

DEVELOPMENT COOPERATION PROJECTS¿TOWARDS SOCIAL ORGANISAT...

Dutka, Sintija
DEVELOPMENT COOPERATION PROJECTS¿TOWARDS SOCIAL ORGANISATIONAL CAPITAL
The book examines ways in which implementation of a development cooperation project influences the capacity of project implementing organisations in Latvia. The study discovers whether social capital generated during the project cycle has an effect on projects'' effectiveness and ability to produce added value. Characteristics of structural and cognitive social capital or common understanding of value systems shared among project partners have...

CHF 64.00

Bioethanol from Waste Bananas

Aldonza, Ken
Bioethanol from Waste Bananas
There has been much debate concerning the energy value of ethanol, whether it is a sustainable transition fuel and what impact its production will have on food resources. This book addresses these issues by proposing an energy self sufficient ethanol plant that utilizes waste banana stock as a feed crop thereby making no additional demands on arable land. The energy return on investment for this plant is also estimated and a financial model is...

CHF 64.00

Manekine, John and Blonde, and “Foolish Generosity”

Remi, Philippe de / Sargent-Baur, Barbara N. (Univerisity of Pittsburgh, Emerita)
Manekine, John and Blonde, and “Foolish Generosity”
Philippe de Remi (1200/1210-65) holds a remarkable position in the legacy of the thirteenth-century literary world. A layman, landholder, and professional administrator, rather than a court poet or member of the clergy, Philippe de Remi wrote poems, songs, and long verse narratives that were grounded in his familiarity with the literary genres of his day. While Philippe paid homage to Chrétien de Troyes and other important secular writers of t...

CHF 59.50

Education From The Heart

Byington, Carlos Amadeu Botelho
Education From The Heart
Jungian symbolic education aims to rescue pleasure and emotion in teaching and learning and recast them as existential activities that are no longer merely rational and forgettable. It proposes the use of expressive techniques in the classroom to favor spontaneity and enhance the physical, emotional, imaginative, and creative participation of teacher and student. The result is a method of teaching that is lively and useful, rooted in the pedag...

CHF 28.50

National Accounts of OECD Countries 2010, Volume IIb, Det...

Oecd Publishing
National Accounts of OECD Countries 2010, Volume IIb, Detailed Tables
THIS ISSUE ALSO INCLUDES PROVISIONAL DATA FOR 2009 The 2010 edition of the National Accounts of OECD Countries: Detailed Tables, Volume II covers, in addition to main aggregates, detailed national accounts data for most OECD countries. It includes detailed breakdowns by kind of activity for gross value added (current and constant prices, 2000 reference year), components of value added, gross fixed capital formation and employment. It also incl...

CHF 215.00

National Accounts of OECD Countries 2010, Volume IIa, Det...

Oecd Publishing
National Accounts of OECD Countries 2010, Volume IIa, Detailed Tables
THIS ISSUE ALSO INCLUDES PROVISIONAL DATA FOR 2009 The 2010 edition of the National Accounts of OECD Countries: Detailed Tables, Volume II covers, in addition to main aggregates, detailed national accounts data for most OECD countries. It includes detailed breakdowns by kind of activity for gross value added (current and constant prices, 2000 reference year), components of value added, gross fixed capital formation and employment. It also inc...

CHF 432.00

Falling Star

Wright, C. J.
Falling Star
Fifteen year old Katie Jenkins has what her grandmother called a "gift" - an ability to see things that others can't. Her grandmother taught her to harness her ability using Tarot cards, but after the old lady's death, Katie begins to realise there is more to it than just predicting the future. She meets a strange girl called Star, who has runaway to escape from an abusive home life, and is being followed at night by an evil shadowy figure cal...

CHF 19.50

Created to Learn

Yount, William
Created to Learn
Revised and expanded second edition of William R. Yount's book showing teachers how to organize and adapt classroom instruction to fit the learning styles of their students.

CHF 65.00

Health Care Providers

Health Care Providers
Valuable tips, trends, and information to help readers land a rewarding job in health care.

CHF 27.90

The River Runs Black

Economy, Elizabeth C
The River Runs Black
China's spectacular economic growth over the past quarter-century has dramatically depleted the country's natural resources and produced skyrocketing rates of pollution. Environmental degradation in China has also contributed to significant public health problems, mass migration, economic loss, and social unrest. In The River Runs Black, Elizabeth C. Economy examines China's growing environmental crisis and its implications for the country's f...

CHF 28.50

The River Runs Black

Economy, Elizabeth C
The River Runs Black
China's spectacular economic growth over the past quarter-century has dramatically depleted the country's natural resources and produced skyrocketing rates of pollution. Environmental degradation in China has also contributed to significant public health problems, mass migration, economic loss, and social unrest. In The River Runs Black, Elizabeth C. Economy examines China's growing environmental crisis and its implications for the country's f...

CHF 107.00