Presents an attempt at a unified accounting system for measuring and reporting the performance of human service organizations as well as firms in the profit sector. The model developed recognizes the centrality of the consumer and the significance of optimizing consumer preferences in both sectors.
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ISBN | 9780899306902 |
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Sprache | eng |
Cover | Fester Einband |
Verlag | Bloomsbury 3PL |
Jahr | 19920630 |
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