It takes more than technical expertise to be an information technology (IT) consultant! That simple premise has been the foundation of Rick Freedman's previous books, The IT Consultant and The eConsultant. In his books, columns, and his consulting practice, international expert and advisor Rick Freedman has coached thousands of IT experts in the behaviors and best practices of the consulting profession. His books and columns have achieved worldwide readership and established Freedman as a leading expert in the area of IT services and consulting. Now, Freedman turns his focus to the managers and entrepreneurs who build and direct IT professional services firms. In this comprehensive volume, Freedman shows that it takes more than consulting skills to be a successful IT entrepreneur or manager! Building the IT Consulting Practice addresses the full range of issues that IT service firms face every day, from recruiting and retaining talented consultants, to marketing and selling complex solutions, to managing the financial metrics of utilization, rate, and profit.

Based on his twenty years of experience as an IT consultant and firm manager, and his exposure to the good and bad of IT practice through his consulting engagements with leading IT firms worldwide, Freedman helps IT entrepreneurs and managers navigate the complex challenges of succeeding in the crowded and competitive IT services arena. Full of real-world stories and case histories, as well as the "tips and tricks" of an experienced coach and mentor, Building the IT Consulting Practice is the essential first step in the path towards success as an IT services firm entrepreneur, manager, or consultant.