Excerpt from Criteria for Selection of an Information Source

The criteria employed by engineers in the selection of various technical information channels in problem-solving endeavors are investigated. The relationships of certain criteria identified in past research to such factors as frequency of channel utilization and the rate at which engineers accept or reject technical information received from specific channels are the focal points of the study.

A direct relationship is found between perceived accessibility of information channels and several objective measures of utilization, whereas no definite support is found for the hypothesis that the channels perceived highest in technical quality are those used most frequently. On the other hand, perceived technical quality shows a direct relation to message acceptance ratio.

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