Explains what customer-centricity means in terms of how you work and its importance for project performance. This title uses tools and processes to guide customer-centric thinking to help you see the results of engagement and demonstrates how things can improve, even on difficult projects.
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ISBN | 9781409443124 |
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Sprache | eng |
Cover | Kartonierter Einband (Kt) |
Verlag | Taylor & Francis |
Jahr | 20121003 |
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