Do You Want to Keep Your Customers Forever?

Pine, Joseph B. / Peppers, Don / Rogers, Martha

Do You Want to Keep Your Customers Forever?

Do You Want to Keep Your Customers Forever?

Pine, Joseph B. / Peppers, Don / Rogers, Martha

Originally published in Harvard business review in March 1995"--T.p. verso.

CHF 14.90

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ISBN	9781422140277
Sprache	eng
Cover	Kartonierter Einband (Kt)
Verlag	Harvard Business Review Pr
Jahr	201003

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