Frontmatter -- The author -- Introduction to the series -- Contents -- Introduction: Embracing the entrepreneurial perspective -- Foreword -- Chapter One. Entrepreneurial librarianship -- Chapter Two. Risk-taking in the information services environment -- Chapter Three. The entrepreneurial advantage in information services -- Chapter Four. 'The shifting paradigms' -- Chapter Five. Setting the entrepreneurial standards -- Chapter Six. Convincing the nay-sayers -- Chapter Seven. The entrepreneurial manager: authority, accountability, responsibility -- Chapter Eight. The entrepreneurial workplace -- Chapter Nine. Constant improvement, or 'getting better all the time' -- Chapter Ten. When it doesn't work: dealing with the downside -- Chapter Eleven. The tangible payoffs: making a profit from the organization's investment in information services -- Chapter Twelve. Entrepreneurial rewards -- Chapter thirteen. Can we do it? -- Selected bibliography -- Index