Innovative 2nd edition, heavily updated and revised from the 1st edition

Introduction to various survey and evaluation methods involving IT systems in the healthcare setting



Critical overview of current research in health and social sciences



Emphasizes multi-method approach to system evaluation



Includes instruments suitable for research and evaluation



Discusses computer programs for data analysis and evaluation resources



Essential reference for anyone involved in planning, developing, implementing, utilizing, evaluating, or studying computer-based health care systems