Emotional Intelligence [Ei] is a predictor of success and yet, two thirds
of people cannot identify what they are feeling. Ei is more than a theory
and only effective when you apply it.


This book helps you apply the basics of Ei for better relationships and
better results. Whether you have to motivate someone or work with
someone who is different from you, want to manage conflict and or deal
with the passive aggressive coworker, this book offers steps and tips to
develop healthy communication.


You will learn to deal with gossip, bullying while strengthening your
confidence. You will learn the C.A.R.E. difference, the 4 step model that
will successfully take you through those difficult conversations.