Beginning with the basics, Intranet Performance Management sets forth the standards, methods, and tools that can simplify and unify systems and network management, avoid the seemingly inherent problems associated with them, and contain costs. In this book, world reknowned expert Kornel Terplan addresses: proactive server, browser, and access network monitoring, managing and authoring home page content, traffic management and load balancing in the access networks, reviewing and evaluating usage statistics using log files. These tasks all require the active and diligent work of the management team. Effective performance of these tasks allows for the use of inexpensive browsers, facilitates education, and improves Internet culture and scalability. TOC:Introduction.- Internet, Intranets, and Extranets.- Performance Challenges.- Security Challenges. Basics of the Technology.- Universal Resource Locator.- Web Servers and Web Browsers.- HTML, DHTML, HTTP.- Specific Attributes of TCP/IP.- Management Challenges.- Content of Home Pages.- Performance of Servers.- Load Distribution and Balancing.- Throughput of the Access Networks.- Browser Performance.- Content Authoring and Management.- Critical Success Factors.- Design of Home Pages.- Recommendations.- Tools.- Log Files Analysis.- Basics of Log Files.- Strengths of Log File Analysis.- Weaknesses of Log File Analysis.- Traffic Measurements.- Definition of Load Indicators.- Measurements.- Tools.- Web Server and Browser Management.- Management of Unix Servers (Performance Indicators, Tools).- Management of NT Servers (Performance Indicators, Tools).- Integration with Management Platforms.- Browser Performance.- Load Balancing and Optimal Distribution.- Use of Server Farms.- Algorithms for Distribution of Requests.- Comparison of Hardware- and Software-Based Solutions.- Look-Through-Measurements.- Response Time Measurements.- Highlighting Bottlenecks.- Tools Integration with Management Platforms.- Trends. Integration of Extranets.- Design and Capacity Planning.