INTRODUCTION. Stress has become a major topic of study in workplaces because it affects both the health of the organization and the health of each person in it in so many ways. There are many ideas and explanations for the word "stress" that don't work. But most people agree that stress is caused by the way a person interacts with their surroundings. So, a study of stress should look at appraisal and coping, which are two important processes that work together. Stressors and how they affect a person's physical, mental, and behavioural health are looked at during the appraisal process (STRAIN). People's responses to stress are all part of the process of coping. So, employers, organizations, and society as a whole would be better off if they knew more about how stress works.