WE LIVE IN A WORLD DEFINED BY CHANGE, AND NOWHERE IS THAT TRUER THANN IN THE BUSINESS WORLD. COMPETITION IS STIFFER THAN EVER, ESPECIALLY AS IT RELATES TO THE TALENT POOL. WHAT DOES IT TAKE TO ACQUIRE AND RETAIN A SOLID TEAM? WE CONTINUALLY HEAR BUZZ WORDS LIKE COMPANY CULTURE, AUTHENTICITY, COMMUNICATION AND TRANSPARENCY, BUT HOW DO YOU PUT THESE IDEAS INTO PRACTICE AND DO THEY REALLY HAVE AN IMPACT ON YOUR BOTTOM LINE?THERE IS NO INDUSTRY WITH MORE CHALLENGES THAN THE HOSPITALITY INDUSTRY, AS CHALLENGES HIDE AROUND EVERY CORNER. AFTER HAVING INTERVIEWED AND STUDIED SOME OF THE LEADING VOICES IN THE HOSPITALITY INDUSTRY CHRIS HILL HAS DISSECTED WHAT'S HELPED CREATE THEIR SUCCESS - THE NUMBER ONE THING BEING THE PEOPLE THEY ENLIST IN JOURNEY. IF YOU'RE LOOKING TO BUILD A CULTURE OF EXCELLENCE AND DESIRE TO CREATE A STRONG TEAM AROUND IT, HILL HAS STRATEGIES, TACTICS AND REAL WORLD SCENARIOS THAT WILL HELP YOU PUT THIS INTO PRACTICE. LET'S FACE IT - THINGS AREN'T GOING TO GET ANY EASIER AND WHAT'S AROUND THE CORNER, I DON'T THINK ANY OF US REALLY KNOW - YOU BETTER START INVESTING IN THE PEOPLE THAT ARE GOING TO HELP YOU ACHIEVE THE SUCCESS YOU'RE LOOKING FOR AND THERE'S NO TIME LIKE THE PRESENT