Lean Six Sigma is a well-known collection of business improvement methods. Apply these same tools to create recipient-friendly emails. Apply Lean principles to emails. . The toolkit for clarity - how to eliminate wasted words. . Subject lines and signatures - how to make them great. . The postcard principle - how much and how little. . Being kind with attachments - how to be a great net citizen.
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ISBN | 9780993250446 |
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Sprache | eng |
Cover | Kartonierter Einband (Kt) |
Verlag | Spectaris Ltd. |
Jahr | 20180530 |
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