Leisure Services Management, 2nd Edition prepares students for the challenges they'll face as working as recreation and leisure managers. The text outlines the essential knowledge and skills successful managers need to help students build competencies by The text begins by presenting a firm foundation of competency-based management. Students learn what management is, what the role of a manager is and how their work can affect agencies and customers. Students are also introduced to the specific management This brand new second edition has been updated to include new sidebars, real world examples, international perspectives and exam preparation. The text also comes with a web study guide which includes links to sample forms that leisure managers use on a da The competency-driven approach of Leisure Services Management 2nd Edition, assists in gaining the knowledge and practicing the skills needed to begin a career in leisure management. Bolstered by the practical information in this text, new managers can con