Today's managers face increased responsibilities -- and delegating some of the load to equally responsible personnel was once a "nice" gesture, but now a necessity. Traditional "empowerment", though a desirable strategy, has often produced less than desirable results. Managing by Remote Control offers new concepts and techniques to make empowerment practical, explaining why and how past methods failed -- and now replaced by more effective measures for enabling capable support staff to make decisions, and solve problems as if a manager were always present. By comparing his techniques and philosophies to the functions of a TV set's remote control device, Garber takes an entertaining and humorous approach to the subject.