Suche einschränken:
Zur Kasse

Managing Customer Service

Institute of Leadership & Management

Managing Customer Service

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units). *Content is well regarded *Popular with those training with the ILM but can also be used for independent study *Content of each workbook now maps to single course unit, resulting in a more user-friendly format.

CHF 67.00

Lieferbar

ISBN 9780080464190
Sprache eng
Cover Kartonierter Einband (Kt)
Verlag Taylor & Francis
Jahr 20070427

Kundenbewertungen

Dieser Artikel hat noch keine Bewertungen.