Frontmatter -- About the Authors -- Foreword -- Contents -- Figures -- Tables -- SECTION 1: Introduction -- CHAPTER ONE. The Electronic Library in Teaching and Research / Deegan, Marilyn -- SECTION 2: Management Issues at Campus Level -- CHAPTER TWO. Information Strategies / Brindley, Lynne -- CHAPTER THREE. Convergence of Academic Support Services / Law, Derek -- CHAPTER FOUR. Case Study: Converged Working at Liverpool John Moores University / Sykes, Phil -- CHAPTER FIVE. Case Study: The Queen's University of Belfast / Russell, Norman -- CHAPTER SIX. Case Study: Information Strategy and Convergence of Academic Support Services at the University of North London / Williams, Roy -- CHAPTER SEVEN. Case Study: University of Stirling / Davis, Robin -- SECTION 3: Managing Change -- CHAPTER EIGHT. Overview: Managing Change / Day, Joan / Edwards, Catherine -- CHAPTER NINE. Case Study: Managing Change at the University of Wales, Cardiff Libraries` / Edwards, Catherine -- CHAPTER TEN. Case Study: Managing change at Edge Hill University College / Edwards, Catherine / Jenkinson, Ruth -- SECTION 4: Resourcing and Budgeting Issues -- CHAPTER ELEVEN. Overview: Resourcing and Budgeting Issues / Graham, Thomas W. -- CHAPTER TWELVE. Case Study: A Stealthy Crusade: Resourcing and Budgeting for the Electronic Library at Southampton University / Naylor, Bernard -- CHAPTER THIRTEEN. Case study: Sheffield Hallam University / Bulpitt, Graham -- SECTION 5: Management information -- CHAPTER FOURTEEN. Overview: Management Information for the Electronic Library / Brophy, Peter -- SECTION 6: Managing the Just-in-Time Library -- CHAPTER FIFTEEN. Overview: Managing the Just-in-Time Library / Blagden, John -- CHAPTER SIXTEEN. Case Study: London Business School / Edwards, Helen -- CHAPTER SEVENTEEN. Case study: University of Newcastle upon Tyne / Webster, Keith -- SECTION 7: Managing Reference and Information Services -- CHAPTER EIGHTEEN. Overview: Managing Reference and Information Services / Hanson, Terry -- CHAPTER NINETEEN. Case Study: Managing Converged Reference Services at the University of Birmingham / Shoebridge, Michele -- CHAPTER TWENTY. Case Study: University of Hertfordshire Learning and Information Services / Arthur, Jane -- SECTION 8: Managing User Education and Training -- CHAPTER TWENTY ONE. Overview: Managing User Education and Training / Watson, Margaret -- CHAPTER TWENTY TWO. Case Study: The EduLib Project and Implications for the Management of Change / McNamara, David / Core, Jane -- CHAPTER TWENTY THREE. Case Study: University of Newcastle / Morrow, John / Taylor-Roe, Jill -- SECTION 9: Managing Technical Services -- CHAPTER TWENTY FOUR. Overview: Managing Technical Service in the Electronic Library: modernization before transformation / Wakeling, Will -- CHAPTER TWENTY FIVE. Case Study: UMIST Library and Information Service / Renwick, Keith -- CHAPTER TWENTY SIX. Case Study: Glasgow University Library / Galloway, Colin -- SECTION 10: Managing Library Systems and Technical Support -- CHAPTER TWENTY SEVEN. Overview: Managing Library Systems and Technical Support / Yeates, Robin -- CHAPTER TWENTY EIGHT. Case Study: University College Cork / Cox, John -- CHAPTER TWENTY NINE. Case Study: University of Sheffield / O'Donovan, Kath -- SECTION 11: Managing specific electronic services -- CHAPTER THIRTY. Managing Electronic Reserve Collections / Kingston, Paula -- CHAPTER THIRTY ONE. Managing the Evolving Map Library / McGlamery, Patrick -- CHAPTER THIRTY TWO. Managing the Web - The University of Exeter Experience / Myhill, Martin / Tilsed, Ian -- CHAPTER THIRTY THREE. Managing Current Awareness Services / Hanson, Terry -- SECTION 12: General Case Studies -- CHAPTER THIRTY FOUR. General Case Study: The University of Wales Swansea / Green, Andrew -- CHAPTER THIRTY FIVE. General Case Study: The University of York / Heaps, Elizabeth -- CHAPTER THIRTY SIX. General Case Study: The University of East Anglia / Steward, Jean -- CHAPTER THIRTY SEVEN. General Case Study: The LRC at South Bank University / Akeroyd, John -- CHAPTER THIRTY EIGHT. General Case Study: Delivery of Electronic Services for Law at Aston University / Brocklebank, Jackie -- Index