Knowledge-Based Business, Industry and Education, KBIE-2011: The main purpose of KBIE-2011 is to bring together researchers, professionals, academics, consultants and practitioners from private and public sectors, in universities, banks, schools, industry and in business related to any of these three areas: Business, Industry and Education to relationships among them as well as those who are related to the conception, design or implementations of systems, tools and technologies oriented to support knowledge-based business, industry and/or education. Industrial business and education lack concepts that enable decision makers within knowledge-based processes to anticipate possible predicting impact of their decisions. In order to improve the decision support within knowledge-based business, industry and education to analyze tangibles and intangible of products and services produced.