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South Africa’s BPO Service Advantage

Willcocks, Leslie P. / Lacity, Mary C. / Craig, A.

South Africa’s BPO Service Advantage

Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

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ISBN 9781137474049
Sprache eng
Cover B, Innovation/Technology Management, Business Strategy/Leadership, International business, Corporate Communication/Public Relations, Development Economics, International Economics, Innovation and Technology Management, Business Strategy and Leadership, Corporate Communication, Palgrave Business & Management Collection, Management science, Management, Industrial Management, Leadership, International business enterprises, Public Relations, business strategy, Business & management, Development economics & emerging economies, Fester Einband
Verlag Springer Nature EN
Jahr 2015

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