Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.
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ISBN | 9780521783880 |
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Sprache | eng |
Cover | Kartonierter Einband (Kt) |
Verlag | Cambridge |
Jahr | 2014 |
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