Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective and to find satisfaction in shared success.
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ISBN | 9781349306404 |
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Sprache | eng |
Cover | Kartonierter Einband (Kt) |
Verlag | Springer Nature Singapore |
Jahr | 20081112 |
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