Tools of the Trade will serve as your go-to reference as you build, manage, and monitor your integrated absence and disability management program. It is designed to meet the needs of practicing professionals by offering both background information and practical resources needed to complete the job. This new edition takes the reader from basic definitions, through an exploration of programs prime for integration, to program implementation and management. Included are numerous illustrations, charts, statistics, best practices, employer check lists, and references to industry sources