Quality guru John Oakland’s famous TQM model has evolved to become the ultimate holistic overview of performance improvement strategy. Oakland’s popular, practical, jargon-free style, along with eight brand new case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and achieve a sustainable competitive advantage.
Lieferbar
ISBN | 9780415635509 |
---|---|
Sprache | eng |
Cover | Kartonierter Einband (Kt) |
Verlag | TANDF |
Jahr | 2014 |
Dieser Artikel hat noch keine Bewertungen.