The principal aim of this book is to help practising managers to develop and implement a strategy for the introduction of Total Quality Management (TQM) within their own organizations. It provides a practical guide to the stages, key considerations and potential pitfalls of implementation.
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ISBN | 9780412487903 |
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Sprache | eng |
Cover | Fester Einband |
Verlag | Springer Nature |
Jahr | 19931118 |
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