Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight

Stewart, Thomas A. / O'Connell, Patricia / Chamberlain, Mike

Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight

Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight

Stewart, Thomas A. / O'Connell, Patricia / Chamberlain, Mike

CHF 45.90

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ISBN	9781665147033
Sprache	eng
Cover	Digital
Verlag	Highbridge Audio
Jahr	20161129

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