From the author of "Seamless Government", this hands-on workbook helps public sector managers and teams put reform ideas into action and gives them the hands-on tools for redesigning work processes to make them more efficient, effective, and responsive. The book includes worksheets for each part of the process, brainstorming tools for unleashing creativity and overcoming obstacles, and examples of successful reform projects.
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ISBN | 9780787940355 |
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Sprache | eng |
Cover | Kartonierter Einband (Kt) |
Verlag | Pfeiffer & Co |
Jahr | 19980518 |
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