Employees crave honest feedback. Leaders must make time to provide specific and timely feedback, even when it feels uncomfortable to do so. Leadership expert and coach Kathy Ryan shares easy-to-implement action steps that take the fear out of feedback so you can lead with confidence and inspire maximum performance. Packed with practical advice and real-life stories, this definitive guide helps you to leverage the best practices of successful leaders. Inside you will find an in-depth discussion of the qualities and skills needed to build trust and credibility as a leader, complete step-by-step guidance for providing impactful performance feedback, and valuable tips and templates for documenting performance discussions. This books is a must-have resource for all managers and HR professionals.