So you think you know everything there is to know about video stores because you were a regular renter? THINK AGAIN! Step behind the checkout counter for acclaimed award-winning writer Dan O'Sullivan's autobiographical look at a dated industry based on his near-decade-and-a-half experiences. Learn the ins and outs of how a video store operated, the ups and downs of customer relations, and hilarious stories so ridiculous you won't believe how true they are!