3 Ergebnisse.

In zwölf core units und drei consolidation unitswerden die elementaren Hör- und Sprachfertigkeiten geübt, die Erwachsene am Telefon benötigen:answering the phonebeginning and ending a calltaking messagesdealing with problemsmaking appointmentsdealingwith informationLernende, die einzelne Kapitel im Unterricht versäumt haben, können diese anhand des Materials leicht zu Hause nachbereiten.

Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed pri...

Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed pri...