Good communication skills provide better clinical outcomes and help avoid minor and major mistakes. The book covers why communication skills are important, the structure of typical communications and suggested approaches, veterinary specific communication pathways and sample scripts between vet and client.
Lieferbar
ISBN | 9781789180954 |
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Sprache | eng |
Cover | Kartonierter Einband (Kt) |
Verlag | 5M Books Ltd |
Jahr | 20200731 |
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