Studienarbeit aus dem Jahr 2009 im Fachbereich Touristik / Tourismus, Note: 1, New College Durham, Sprache: Deutsch, Abstract: Ryanair is voted least favourite airline by UK passengers for third year running according to a TripAdvisor poll. 30 % of 450 Brits questioned voted the low-cost airline as their least favourite airline. (Fearis, Bev, 2008)
What are the reasons Ryanair is voted least favourite airline and how can these rea- sons be solved?